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When a customer needs to reach Roadside Assistance due to a mechanical issue, utilizing the program phone number is a direct and effective method. This dedicated phone line is specifically set up for roadside emergencies, ensuring that customers can quickly connect with trained professionals who can provide the necessary assistance.

While there are other avenues such as the Uconnect app, which can also facilitate contact with services, the program phone number is generally the most straightforward method, particularly in urgent situations where quick service is essential. Pressing the SOS button may be effective in some models equipped with this feature, but its availability can vary. Sending a text message might not be as reliable in a mechanical emergency because it may lead to delays or miscommunication. The program phone number represents a guaranteed route to reach Roadside Assistance, making it the most appropriate answer in this context.